Canstar Insurer of the Year Award 2024
Our Budget Direct brand is once again the winner of Canstar's Insurer of the Year Award 2024. This award recognises the best performing insurer that offers outstanding value through its policies and services, resulting in high customer satisfaction.
Outstanding value 18 years in a row
After comparing over 54,000 quotes, comparing 51 Comprehensive Policies offered by 42 insurance providers, across 42 Consumer profiles, Canstar proclaimed Budget Direct winners of the National Outstanding Value Car Insurance Award for 2024. In the process, Budget Direct became the only brand in any category to win a Canstar National Outstanding Value Award 18 years in a row.
Money magazine Insurer of the Year
We’ve won Money magazine's Insurer of the Year title a total of ten times, and the last eight years in a row (2017–24); Money magazine's Best of the Best awards for Best-Value Car Insurance (2019–24) and Best-Value Home & Contents Insurance (2017–20 & 2022–24).
Industry Awards
Auto & General are a member of the Auscontact Association – the Australian contact centre industry association. Since 2014, Auscontact have been rewarding high achievement and professionalism through its yearly awards program. Auto & General are proud to have won multiple awards each year since the awards started.
- Best Talent Queensland – 2019, 2018, 2017
- Contact Centre Professional Queensland – 2019, 2018, 2016, 2014
- Team Leader / Team Manager Queensland – 2019, 2018, 2017, 2014
- Team Leader National – 2016, 2015
- Operations Champion Queensland – 2018
- Digital Champion Queensland – 2017
- People Champion Queensland – 2016
- Customer Experience Champion Queensland – 2015.
A&G Difference program wins an Australian Workplace Giving Award
Auto & General was proud to win Best Corporate + Charity Partnership at the 2023 Workplace Giving Awards in partnership with our long-term charity partner Act for Kids.
A&G Difference program wins Queensland Volunteering Award
Auto & General was proud to be named the Queensland Volunteering Corporate Volunteer of the Year for 2024.
Queensland Gives Queensland Corporate Philanthropist of the Year 2024
Auto & General was proud to be nominated by long-term charity partner Act for Kids for the Queensland Gives Queensland Corporate Philanthropist of the Year Award.
